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Semrush

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Semrush reviews

How did it all go wrong? - Senior Account Executive Semrush Employee Review

2.0
Aug 18, 2023
Senior account executive
Recommend
CEO approval
Business Outlook

Pros

Colleagues are great, we all collaborate in order to hit quota. The Philly office is nice. The product is good and most customers rely on Semrush on a weekly basis. Because customers know and understand Semrush getting the sale is more straightforward than with other SaaS companies.

Cons

The sales team used to be such a great place to work. I would have recommended it to anyone but certainly not anymore. The morale has dropped considerably over the last 3-4 months. This was an amazing place to work even a year ago but that is certainly not the case anymore. Communication is basically zero under new leadership. when things are communicated it is either the day before a big change or days after the change has occurred. Sales reps have been kept in the dark sometimes days or weeks into the month on what quota is and what counts towards quota. Sales reps are required to fill out stagnant Excel sheets for each account while the company simultaneously has a well-managed CRM. This doubles the or triples clerical work considering the Excel document doesn't automatically update as the CRM does. It is almost funny how representative this task is to the direction of the sales team.

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Semrush Response
2y
Dear Colleague, We appreciate your feedback–it means a lot to us. We will take your input to heart and work on making our communication within the Sales Team better and more efficient. But here's the thing: constant changes are second nature to us–it's a big part of who we are. We're always tweaking and refining processes, setting new goals, and making plans. Sure, things might get a bit bumpy at times, but that's just how we grow and reach new heights. Thank you for being a part of this journey with us. Yours, Semrush Team

Explore other reviews about Semrush

5.0
Jun 22, 2026
Principal solutions consultant
Recommend
CEO approval
Business Outlook

Pros

Very thorough onboarding and enablement process. Great culture and people. Excellent company & team communication.

Cons

There's a lot to learn, which isn't a con - but something good to know.

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Semrush Response
1w
Dear Colleague, We're so glad you're enjoying your time with us! Looking forward to seeing your continued growth at Semrush. Yours, the Semrush Team
1.0
Jul 18, 2026
Channel account manager
Recommend
CEO approval
Business Outlook

Pros

None, get ready to be micro managed and have unobtainable quotas.

Cons

Management is clueless on how to run a channel program. US team is run like a college frat with condescending management. No official PIP, they will invite you to a meeting with HR and fire you.

1
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Semrush Response
23h
Dear Sender, We're sorry to hear that your experience with us didn't meet your expectations. We recognize that developing and scaling a successful channel program comes with challenges, which is why we invest in hiring experienced specialists for these roles. As with any performance-driven position, managers may ask questions, provide guidance, and regularly review progress to help teams stay aligned with business goals. We understand that these interactions can be perceived differently depending on individual experiences. We appreciate your perspective and wish you all the best in your future career. Yours, the Semrush Team
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