Sendlane more like Sucklane - Customer Success Manager Sendlane Employee Review

1.0
Nov 30, 2022
Recommend
CEO approval
Business Outlook

Pros

People in the CS team are great personalities.

Cons

Company is circling the drain. You have sales hiring like crazy but people in Success are being consistently laid off, eliminated or jumping ship because of burn out. I doubt this company will land a second round of investments and probably tank in 2023. Leadership is naive and self centered with a push for fake culture. Spending $100,000 on an off site called Camp Sendlane, but gotta eliminate positions too…seems like poor money management in my books. CEO is extremely self centered and acts like your friend till you give a notice - which don’t bother cause they will just term you the next day anyway…. Hopefully this encourages people to not apply!

Explore other reviews about Sendlane

5.0
Jan 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Prioritizing culture is a top commitment, and numerous opportunities exist to push your professional and intellectual boundaries. Team members are deeply passionate about the company's mission and have genuine care for one another.

Cons

It can be a stressful environment at the rapid pace of company growth.

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible remote work, good culture in the beginning

Cons

Very cliquey group, and not necessarily for the reasons of shared company success. Lack of forecasting; You never know which department might see cuts next, but the one consistent piece is, there WILL be department cuts.

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