Claims Representative - Anonymous employee Sentry Employee Review

1.0
Jan 30, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

6% contribution in 401k from day 1.

Cons

Senior adjusters carry the highest claim count with same complexity as "Analysts", but are paid less. Supervisor gave preferential treatment to her favs. So much Cronyism it is nauseating. Claims system is years behind your competitors technology!

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Sentry Response
9y
Thank you for sharing your feedback. We’re pleased to hear you enjoyed our benefits package, including the 401(k) six percent dollar-for-dollar match. We’re sorry you experienced challenges in your role. It’s a complex balancing act, which is why management continually evaluates workloads to ensure we have the correct level of expertise handling claims files. At Sentry, our promotional opportunities are based on talent, knowledge, performance, and developmental motivation, and not solely on tenure. Thanks again for your comments and for your service to our policyholders during your time with Sentry. Mark Trautschold – SVP Chief Claims Officer Thank you for sharing your insights about working at Sentry. Sentry has significantly invested in the Claims platforms that are used every day by our claims associates. Our Claims systems use some of the most advanced technologies available today. We currently have initiatives underway that will continue investments in our systems and keep our industry leading edge position. Jeremy Kleifgen – Director of Application Development

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