Part Time schedules for students - Claims Technician Sentry Employee Review

4.0
Mar 28, 2019
Recommend
CEO approval
Business Outlook

Pros

They offer decent pay for part-time work. Very appealing for students.

Cons

Very repetitive and you're expected to be an emotional punching bag for all customers. They can say anything they want and you're expected to have no feelings while people cuss you out back to back all day. No one is happy to be in a car accident so the calls are all pretty draining.

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Sentry Response
7y
Thank you for sharing your comments. We value education at Sentry, so I’m happy to hear you’re enjoying part-time work hours as a student. In the insurance industry, we’re dealing with customers when they’re experiencing challenging times, so we understand and appreciate the hard work our associates put in to provide excellent customer service. I encourage you to reach out to your manager about available resources to help you manage some of those more difficult customer experiences. Thank you again for your feedback. Michele Dufresne – Chief Claims Officer

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CEO approval
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Cons

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4.0
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CEO approval
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Pros

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Cons

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