Great place to work - Claims Representative Sentry Employee Review

5.0
Jan 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility, hours, great company to work for, seems like they really care

Cons

Answering the phones all day

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Sentry Response
5y
It’s great to hear you enjoy working at Sentry and that you recognize how much we care for our associates. Let me reiterate our appreciation by recognizing the work you do in your position—as a claim representative, while you spend a lot of time on the phone, you’re on the front lines of working with our customers when they need us most. And that’s a very important and valued contribution to our shared success. Thanks for your positive review. Michele Dufresne – Chief Claims Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
1d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
1d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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