Good pay for Part Time Job - Claims Customer Service Representative Sentry Employee Review

4.0
Feb 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Good Pay,Flexible hours,Good PTO, Many chances to get promoted to new positions.

Cons

Weird ladder of management Semi toxic insurance brainwashed environment Constant perfomance checks

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Sentry Response
5y
I’m pleased to hear you found value in our benefits and compensation packages in your time as a Sentry associate. We’re committed to helping our associates enjoy a healthy work/life balance, and we help them find roles that fit their skill sets. Thank you for your comments regarding organizational structure and company culture. Our call centers do have service-level agreements we work toward, which do include call monitoring, evaluations, and feedback. We’re always looking for opportunities to improve, and we believe in fostering a welcoming environment built on open, honest communication. Thank you again for sharing your feedback. Michele Dufresne – Chief Claims Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
6d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
6d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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