Insurance - Auto Claims Adjuster Sentry Employee Review

3.0
Apr 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home bonus 401k match

Cons

No work life balance, no compassion, set up to fail, afraid to say no to plaintiffs counsel

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Sentry Response
5y
I appreciate your feedback about your experience in your current role. It’s great to know you’re enjoying your benefits; however, I’m concerned about your comments regarding your workload and the amount of support you’re receiving. I encourage you to discuss your concerns with your manager or your HR representative. I want to make sure we understand areas of opportunity so we can help you and other associates. As claims professionals it’s our responsibility to ensure we’re balancing our obligations to our insured with the right compensation to the plaintiff to resolve their claim. If you have any concerns about achieving that balance, please bring them to your manager’s attention. Thank you for leaving a review. Michele Dufresne – Chief Claims Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
3d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
3d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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