Great job - Claims First Notice Sentry Employee Review

5.0
Apr 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Work family life mix is great and good pto and vacation

Cons

The call center atmosphere can be frustrating when trying to have a schedule

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Sentry Response
5y
Thank you for working with us. I’m happy to hear you enjoyed our competitive benefits and a healthy work/life balance. Associates who work in First Notice of Loss (FNOL) play a very important role in our claims process, not only to us but to the companies and people we help protect. Because we always need to be ready to be notified of a loss, associates who work in FNOL have more variable schedules than others in the company. We understand these schedules can be challenging for some, so we do our best to adjust schedules fairly. I encourage anyone with scheduling challenges to reach out to their managers and discuss their options. Thank you again for your review—I appreciate your thoughts. Michele Dufresne – Chief Claims Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
5d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

avatar
Sentry Response
5d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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