Customer service - auto insurance. Great benefits, uninspiring work - Customer Service Representative Sentry Employee Review

3.0
Oct 23, 2014
Recommend
CEO approval
Business Outlook

Pros

benefits are great. 18 days paid time off your first full year, 6% match on 401K. Able to change positions within the company somewhat easily. decent pay for the work.

Cons

cubicle land. performance is reviewed based on quantitative measures that are not very relevant. Very conservative company that does not listen to suggestions from its employees. Morale tends to be fairly low.

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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