Non Standard Insurance Company - Auto Liability Claims Adjuster Sentry Employee Review

4.0
Oct 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Able to work remotely from home. Very fast paced so you'll never be bored or looking for something to do, which makes the time fly by so fast. The pay was good, pretty good. Management will really try to help you out and provide you with the tools and/or training to get up to speed. 401K employer match up to 10%, I believe, when I left the company. Your investments really takes off.

Cons

Working from home can be a considered a con if you aren't organized or manage your time well. You can quickly fall behind with your assigned claims. The medical benefits package was on the costly side. The workload was heavy and it really took a lot to meet the company standards for claims handling.

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Sentry Response
4y
I’m glad to hear you enjoyed the work and the benefits. We recently asked for associate feedback about our benefits package. We’re currently evaluating what we offer, so I appreciate your additional feedback. Additionally, we recognize claims workloads can vary greatly, especially as we’ve continue to navigate volatile claim volumes due to the changing COVID-19 landscape. We’re constantly monitoring staffing levels and adjusting accordingly. We’re actively recruiting additional claim representatives to keep our workloads manageable. Thank you for taking the time to leave a review. Michele Dufresne – Chief Claims Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
3d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
3d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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