Feb 17, 2022
Sentry Response
4yWhile I regret to read about your experience at Sentry, I appreciate the time you took to share your feedback. We encourage all associates to talk with an HR representative if they experience a management or workload issue. I acknowledge claims workloads have been volatile throughout the pandemic due to shifting COVID-19 protocols. We consistently monitor these changes and adjust staffing levels frequently to help keep workloads stable.
Michele Dufresne – Chief Claims Officer