Jul 23, 2022
Sentry Response
3yI appreciate you taking the time to share this review. I’m glad you enjoy working closely with your fellow associates, and you find value in our PTO program. I acknowledge that claims loads can fluctuate, which is why we regularly review them to help ensure our representatives have the time and resources they need to manage our customers’ claims while experiencing a positive work/life balance. I’m a strong believer in professional development, and in the claims team we have many opportunities to grow. In fact, most of our promotional opportunities are filled by internal candidates. I encourage you to discuss your workload concerns—along with career advancement opportunities—with your manager. Thank you again for providing your feedback.
Michele Dufresne – Chief Claims Officer