Aug 11, 2022
Sentry Response
3yThank you taking time to share this review. I’m glad you’re getting along well with your team and taking advantage of our amenities and competitive benefits package. I acknowledge that claims loads can fluctuate, which is why we regularly review them to help ensure our representatives have the time and resources they need to manage our customers’ claims while experiencing a positive work/life balance. We pride ourselves on our comprehensive learning programs, and would welcome any feedback you have on improving their effectiveness. I also encourage you to discuss any workload concerns with your manager. Again, I appreciate your feedback.
Michele Dufresne – Chief Claims Officer