Excellent Company - Claims Manager Sentry Employee Review

5.0
Jan 16, 2023
Recommend
CEO approval
Business Outlook

Pros

The ability to work from home or the office, generous PTO, great benefits, stable company with a great reputation.

Cons

Very busy desk, high expectations, leadership very negative (director level) w/poor communication skills and decision making.

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Sentry Response
3y
Thank you for sharing your current experience at Sentry. You’ve listed many of the reasons why Sentry is a great place to work—and why many businesses choose to work with us. Regarding your feedback about leadership, we’re always looking for opportunities to do better by our employees, including managers, by investing in them in ways they can thrive and grow professionally and personally. We’d like to learn more about your comments regarding leadership. I encourage you to share your feedback with your next level manager or your Human Resources representative. Thank you again for your feedback. Todd Schroeder – Chief Administrative Officer and CFO

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
7h
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
7h
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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