Company Review, Salary, Benefits - Customer Service Representative Senture Employee Review

5.0
Dec 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Working from home. Pay started at $13.50. Flexibility Schedule. Excellent Professional Managers. 3 Breaks in FT shift. Strict Rules you have to follow. Kuddos. Gift Cards of the week. Professional Training. Provides equipment. Group Meetings or individual coaching and checkups to see how you're doing. They genuinely care about you. They don't make you feel bad when you do a mistake. In fact, they help you out and give you suggestions and actually listen to your beliefs and thoughts. I was referred by a friend when I applied and they got $$$ money and when I referred one of my friends, I got in the $$$ money. A lot of $$$ Bonus opportunities. Awesome. Awesome. Awesome. Excellent place to work if you are trying to leverage your verbal skills.

Cons

I applied for normal CSR and midway changed to Bilingual and did not get a raise when asked. I personally don't like feeling trapped or working for employers. Depending on your project, schedule changes. Some days are consistent callers all shift.

Explore other reviews about Senture

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had a very positive experience working at Senture. The culture here truly stands out — leadership is engaged, employees are valued, and there is a strong focus on recognition and appreciation. Senture consistently performs at a high level as a contact center, and that excellence is reflected in both operations and employee morale. The atmosphere is fun, supportive, and motivating. There are activities and events throughout the year that genuinely make people feel appreciated, including Halloween trunk-or-treats, Thanksgiving turkey giveaways, holiday parties, and other team celebrations. Beyond the workplace, Senture is deeply involved in the community through initiatives like toy drives, back-to-school drives, and partnerships with organizations such as Make-A-Wish. Overall, Senture is a great place to work with a strong culture, meaningful recognition programs, and a genuine commitment to both employees and the community.

Cons

Great culture and leadership Strong rewards and recognition programs Top-performing contact center Fun and engaging work environment Year-round employee activities and events Strong community involvement and giving

1
avatar
Senture Response
5mo
Thank you so much for taking the time to share your positive experience! We’re thrilled to know our efforts are making a meaningful impact. Your feedback motivates us to continue raising the bar and creating an environment where our teams can thrive.
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good pay is decent

Cons

Didn’t work there long enough to notice cons

See reviews by: Helpful|Rating|Date|All