Good leadership, but corporate disconnect creates challenges - Store Director Sephora Employee Review

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good direct leadership, good benefits.

Cons

Corporate is out of touch with the in store experience of their leaders. Workload demands often overlook the always on workload of people leadership and the hours spent on managing interpersonal conflict or performance management. No set schedule or much flexibility for consistent out of work commitments.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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