Good benefits overshadowed by heavy micromanagement and poor training - Department Specialist and Sales and Service Leader Sephora Employee Review

3.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, and the continued commitment to DE&I...

Cons

Heavy Micromanaging employees at this location which is not helpful or productive. Onboarding is watching videos for many hours creating information overload and impossible to retain an abundance of policies. If you break a policy by "Not Knowing The Policy" You will get written up or terminated.

Explore other reviews about Sephora

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Growth opportunities, including STO responsibilities Flexible and supportive scheduling Monthly gratis products Employee benefits Employee discount Positive team environment

Cons

No significant cons to note

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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