Fun place to work but needs better management. - Anonymous employee Sephora Employee Review

It's still retail, so hours and pay isn't going to be the best. Poor management, lots of miscommunication. I'd be told to do one thing by one director and the other will tell me differently. What's the deal? I also was the only one in the store with no Gratis box, the management simply "forgot". Being only in the cashier position for months was not what I expected as I was told management will put people into different "worlds" after a certain amount of time but it Never happened. it's a menial position and it gets extremely frustrating at times. Cast members don't get to learn if they're constantly doing cashier work. Lots of micromanagement. Store is dusty as heck! In the end it's still retail! I was very excited to work there but realized that it isn't all that great in the end.