Avoid, Especially for the MC role - Merchandise Coordinator Sephora Employee Review

1.0
Feb 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Free products, Brand Events, and Meeting Brand Founders

Cons

Where to begin, for starters you’re promised training and then months go by and you’ve barely been trained at all. Sephora has a mean girl culture in it’s merchandising department, the gossip is endless, the dirty looks and whispering are provided on a daily basis. You can report things to HR but nothing gets resolved, you’re told “it’s like this everywhere.” Management is fake and they don’t become concerned about bullying until you report it to HR and then they try to be your “friend.” Also, the MC role is HOURLY, don’t count on recieveing overtime, it is so hard to get all the work done because your days are cut in half by meetings, setting up lunches, etc. How well you’re liked determines how you do here, it’s a draining popularity contest.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

See reviews by: Helpful|Rating|Date|All