Worst experience of my 14 year professional career - Anonymous employee Sephora Employee Review

1.0
May 5, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No PRO can outweigh the many CONs.

Cons

I worked at FSC (headquarters) in the Education department. My boss was an icy micro-manager. Colleagues threw me under the bus constantly. By pointing fingers, they were able to avoid scrutiny themselves. By approaching my job with a team-oriented attitude, I set myself up to be incredibly vulnerable. I was also lied to during the interview process. The job was much different than advertised; the enjoyable tasks of my role should have been 50-70% but instead they were 5-10% and the rest was paper pushing (see comment about working under a micro-manager). They also claimed to have good work-life balance, but I was overworked to the point that I had multiple hard deadlines every single day, and everyone as far as I could tell was also completely stressed out and dumped on. When I tried to raise any of this to management, I was treated with absolute contempt and disdain, even though I know I wasn't the first person to bring some of these issues (especially the icy micro-manager) to their attention. I have been in some toxic situations before, but this one was the worst by far. RUN AWAY.

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Pros

Growth opportunities, including STO responsibilities Flexible and supportive scheduling Monthly gratis products Employee benefits Employee discount Positive team environment

Cons

No significant cons to note

5.0
Jun 16, 2026
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Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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