No experience increases your chance of promotions. - Color Consultant Sephora Employee Review

3.0
May 31, 2013
Recommend
CEO approval
Business Outlook

Pros

Gratis and company provided uniforms

Cons

In our store cast members with no management experience are promoted over highly qualified older cast members. Store directors leave every year , forcing cast to adjust to new personalities. Too many people get promoted based on friendships with those in charge. Leads are not allowed to be on Facebook or interact with cast outside the store. Clients want help from someone other than a cute 20 year old.

Explore other reviews about Sephora

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked at two different locations in different cities. Both locations have WONDERFUL management, they are always super understanding. They lead with integrity and passion for beauty. Gratis is always a plus! But being apart of a team that has your back and truly wants to see you thrive makes all the difference!

Cons

I really don't have any cons for Sephora. They have poured into me the same way I've poured into the clients that come into the store. My only wish would be that Flex employees also receive gratis because they too need training products in order to recommend brands to clients.

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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