The most fun job I've ever had!! - Skincare Expert Sephora Employee Review

5.0
Sep 10, 2013
Recommend
CEO approval
Business Outlook

Pros

-Unlike its competitors, Sephora is all about education, training, and artistry. I have worked at 2 of their biggest competitors after working at Sephora and I would say 98% of my knowledge in the beauty industry is from Sephora. -GRATIS! -ALL high end brands to work with which makes you feel more a part of the industry, rather than half the time having to sell Revlon and Maybeline and making you feel like you work in the drug store beauty department 50% of the time -Very strong and value-oriented company -Benefits for part timers -More full time positions in the store than just management

Cons

-9 hour days ranging from opening shifts to closing shifts 5 days a week makes work/life balance very difficult to achieve. -you are micromanaged from the minute you walk in to the minute you are frisked and walk out the door. -Uniforms are absolutely hideous. They are actually embarrassing. -No cleaning crew or overnight crew to stock...which means after 7 hours straight of interacting with people and doing makeovers, you are then to clean, straighten, stock, sweep, and mop the entire store. -Impossible to move within your store. If you want to be promoted, you have to transfer to a different store. And good luck getting a manager to transfer someone out of their store for a promotion when retail already has a high turnover rate.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked at two different locations in different cities. Both locations have WONDERFUL management, they are always super understanding. They lead with integrity and passion for beauty. Gratis is always a plus! But being apart of a team that has your back and truly wants to see you thrive makes all the difference!

Cons

I really don't have any cons for Sephora. They have poured into me the same way I've poured into the clients that come into the store. My only wish would be that Flex employees also receive gratis because they too need training products in order to recommend brands to clients.

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