IT Group: Opportunity and Dysfunction - Director Sephora Employee Review

3.0
Oct 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Sephora is classic retail IT: reasonable hours, predictable responsibilities, top-heavy management, access to world-class technologies, systems and equipment. The 4 weeks of vacation, unlimited sick-time and bonus structure (half a year's pay in my case, when we have a good year) are fantastic.

Cons

Top-heavy management. Dysfunctional relationships between software development and product development, worsened by management style and insecurity. Obvious racial profiling in the IT group when hiring for management positions (It's what they call an "Indian shop"). Very few promotions in the overall IT group -- I think they figure the benefits and lifestyle are so good that promotions aren't necessary.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- fun environment - flexible scheduling - sometimes free products - employee discount

Cons

- strict company policies - frustrating clients

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