horrible culture - Beauty Advisor Sephora Employee Review

1.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

30% off discount is nice and the gratis can be good if you're at a location that has higher sales

Cons

never felt such high anxiety working retail. the culture is absolutely rancid and every one of those managers has extreme mean girl energy. it's impossible to make friends working there because of the extreme lengths that leadership goes into splitting the employees up, pay wasn't also great for the insane metrics they expected you to push. They also expected you to have insanely wide availability even though you'd only get scheduled once or twice a week??? so that made work-life balance very hard.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked at two different locations in different cities. Both locations have WONDERFUL management, they are always super understanding. They lead with integrity and passion for beauty. Gratis is always a plus! But being apart of a team that has your back and truly wants to see you thrive makes all the difference!

Cons

I really don't have any cons for Sephora. They have poured into me the same way I've poured into the clients that come into the store. My only wish would be that Flex employees also receive gratis because they too need training products in order to recommend brands to clients.

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