More Cons than Pros. - Coordinator of Community Services Service Coordination Employee Review

Too much documentation required. Documentation requirements change more than once a year. Individuals in the program do not like to sit in front of someone typing in front a computer, and CCS’ are required to. Very impersonal. Impossible to get bonuses. Travel is not considered ‘billable time’. Supervision is not considered ‘billable time.’ Virtual visits are not required, but many individuals prefer it. Company supervisors in Western Region encourage showing up to individuals house without permission when other communication methods are not successful. HR is more supportive of supervisory staff vs lower level staff. Micromanagement.