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Service Coordination

Engaged Employer

Great benefits, fairly easy job - Service Coordinator Service Coordination Employee Review

5.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

-Competitive pay -Flexible schedule -Opportunity for bonuses -Mileage reimbursement -Debt repayment -OT

Cons

-Micromanage structure -Performance utilization rate (PUR) goals prioritize quantity (hours) over quality of care -Flow of work is inconsistent- Ranges from being overly busy to having big gaps of down time where it is hard to keep PUR up

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Service Coordination Response
2y
Thank you very much for taking the time to provide your feedback. We greatly appreciate your acknowledgment of our competitive Team Member benefits package, which has been recognized for its value. We're pleased to hear that you found it beneficial during your time with us. We understand that working with people is a deeply compassionate endeavor, often marked by fluidity and change. Our case managers may encounter shifts in work patterns as they respond to the evolving needs of those we support. Our commitment remains unwavering: to cultivate an environment where every Team Member can find harmony between work and life, guided by a compassionate approach. Once again, your feedback is truly appreciated, as is your dedication to supporting our community during your time with us. We extend our best wishes to you for all your future endeavors.

Explore other reviews about Service Coordination

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There is great company atmosphere here

Cons

Too much focus on paperwork

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training and support from coworkers and supervisors, those doing the work really care about the clients and coworkers

Cons

Unrealistic expectations, upper management seems disconnected from CCS experience or doesn’t really care about employee concerns versus corporate profit

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