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Service Coordination

Engaged Employer

Good, BUT Rapidly Declining - Service Coordinator Service Coordination Employee Review

4.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Being a small part in supporting people to live a more independent life is extremely rewarding. If, and only if, you have a great supervisor, your day-to-day experience will be manageable. A significant factor in me choosing SCI was the bonus and incentive programs offered.

Cons

My overall confidence and pride in this organization continues to deteriorate. Leadership, specifically some Program Managers and VPs, are external hires with very minimal direct experience in the field. The overall attitude of the company since these hires (past 6-8 months), has taken a turn for the worst. Rather than prioritizing the needs of the people supported and finding ways to best support its staff, SCI’s focus has shifted to micromanaging employees and finding ways to retroactively disqualify them for bonuses and incentives. I know I am not alone in this sentiment - an organization I once loved has me seriously contemplating my future.

Explore other reviews about Service Coordination

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There is great company atmosphere here

Cons

Too much focus on paperwork

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training and support from coworkers and supervisors, those doing the work really care about the clients and coworkers

Cons

Unrealistic expectations, upper management seems disconnected from CCS experience or doesn’t really care about employee concerns versus corporate profit

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