What a joke - Field Service Engineer (FSE) Service Express Employee Review

2.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Good money, lot of time on my own

Cons

Upper management kind of a joke

avatar
Service Express Response
7mo
Thank you for taking the time to share your feedback. We’re disappointed to hear that your experience didn’t reflect the positive and supportive environment we strive to provide. Please know that we take your comments seriously and view them as an opportunity to learn and improve. We’d appreciate the chance to hear more about your experience. Please reach out to our HR team at HR@serviceexpress.com where a member of our team will be standing by to speak with you.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

See reviews by: Helpful|Rating|Date|All