Changing but not sure for the better - Senior SAE Service Express Employee Review

2.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

It was great working for the company and it had a strong culture.

Cons

The company has pivoted from its values. Not sure what this merger will look like but i dont believe Service Express will be the great company it once was. So many tenure people who were there for years have been let go or jumped ship to other companies and its sad to see.

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Service Express Response
7mo
Thank you for taking the time to leave a review. It’s vital to us that every team member feels supported and valued, and we’re extremely disappointed to hear that hasn’t been your experience. If you’re open to it, we encourage you to contact our HR team at HR@serviceexpress.com to connect with one of our HR Business Partners.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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