Beginning of the end - Account Manager Service Express Employee Review

1.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Was a company with promise and a success story but over to cons.

Cons

A sad end with a merger with it’s larger sized and competent competitor Sales staff are leaving because of threats of jobs and no faith in our sales head who’s demonstrating pitiful behavior to keep his position focused on his image management. Aging quickly and burning bridges with mobs who have left company since last year when he came in. How many more need to leave before you activate on exiting the cause.

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Service Express Response
7mo
We appreciate you taking the time to share your thoughts. We’re deeply sorry to hear that your experience didn’t align with the positive, people-powered environment we aim to provide. We take your feedback very seriously and would value the opportunity to learn more. If you’re willing, please reach out to our HR team at HR@serviceexpress.com to talk with a member of our team to help address your concerns.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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