Great company culture and work environment - Anonymous employee Service Express Employee Review

4.0
Dec 17, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Goals are shared with managers on a monthly basis (it was good to know that managers actually cared about your professional and personal life) Career advancement opportunities Many company events and social outings Managers allowed job shadowing within departments to get a better understanding of company as a whole Office visits outside of your local area are encouraged Great company culture Very friendly and open work environment Everyone is eager to help with any problem

Cons

Lack of communication within management Being micromanaged within my specific department was a concern

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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