It's a shadow of its former self .... Don't waste your time here! - Field Service Engineer Service Express Employee Review

1.0
Mar 14, 2019
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck till you get to where you really want to be. (Two far better companies: Park Place Technologies and Curvature.)

Cons

Low pay , but way too much mandatory overtime. Benefits are a joke ... very high deductibles. On call 24/7/365 ... with no additional benefit for being on call. Management talks the talk and looks great doing it, but when it comes to it ... the employees are the last thing on their minds.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

See reviews by: Helpful|Rating|Date|All