Company with great culture and strives to make employees succesful - Field Service Engineer Service Express Employee Review

5.0
May 28, 2019
Recommend
CEO approval
Business Outlook

Pros

The company really does strive to build a fun, hard working, motivated employee base. They allow you to take care of customers and fix issues. They push you to strive to be better with goals you set for yourself and they help you achieve. They always make sure you know where you stand and take the time to get to know you. They truly care about their employees and want to see them succeed. From day one, they push you to be a part of the team and really be a part of the culture they have. They want you to feel accepted and happy. Great company with decent benefits. I would highly recommend to anyone thinking of applying here to do so. You will not be disappointed if you get hired.

Cons

Still a smaller company that is growing. Benefits could be better, but they try their best for the size of the company. The interview process is rigorous and long, but it does weed out people who do not want to be a part of the culture.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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