Terrible Management, no growth, pretend to care about personal growth - Anonymous employee Service Express Employee Review

1.0
Sep 16, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of free food(that is changing). Some Departments are Great and Some are absolutely terribly run - very few in between.

Cons

Management is 99% men and most higher levels are brought from outside of company so they do not know much about how the company works or really care - only looking to make themselves look better for their next job. A previous co-worker is about to get promoted for not doing their job but rather because of being obsequious person.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

See reviews by: Helpful|Rating|Date|All