The BEST place to work - Anonymous employee Service Express Employee Review

5.0
Nov 25, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I left a job to start my career here. I am surrounded by smart and talented people who want to see me succeed here. There is a lot of talk around here about making sure people “find the right seat on the bus” and I have found mine in my current role. I am pushed to do more, to do better, and to set larger goals but am always asked by my leader how they can help make it happen. I am encouraged to make suggestions about how I see my job evolving, and am not afraid to speak up in meetings and offer my opinion about how I can contribute to making things run more smoothly within the organization. There is definitely a lot expected of you, and working here is not for everyone. There is no better culture to be a part of in my opinion, although it sounds like each office has a culture that varies slightly. If you are willing to put in the time and effort it is very possible to be successful and happy here. Additionally, the retirement benefits are good, as well as the maternity leave policy. Service Express also pays half your gym membership, and allows employees 16 hours per year to volunteer at organizations of their choice.

Cons

The health and dental benefits need some work. The costs have continued to go up, while the cash in leu has stayed the same several years. The increased cost in benefits do not grow at the same rate of pay increases.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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