My career would have been better if I had listened to my gut and passed on SEI employment - Field Service Service Express Employee Review

2.0
Mar 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Work life balance was fair until SEI doubled stand by time without pay.

Cons

Lots of promises made during recruitment phase, which is way too long ( red flag), in reality very few became reality. In fact a lot of promises were down right lies, on the service side. Talk of vision is just that, when the CEO isn't around. If you are over 45, a female or minority, don't expect your effort to be appreciated, especially in Detroit!

Explore other reviews about Service Express

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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