Oct 12, 2022
Service Express Response
3yThank you for taking time to leave your feedback. As a Company, we continue to strive for ways we can improve and encourage you to reach out to the HR Team to share more of your insights.
Explore other reviews about Service Express
5.0
Apr 9, 2026
Current employee, more than 3 years
Grand Rapids, MI
Recommend
CEO approval
Business Outlook
Pros
Great place to work, great culture, reasonable pay.
Cons
Getting acquired by their competitor
4.0
Apr 30, 2026
Former employee, less than 1 year
Grand Rapids, MI
Recommend
CEO approval
Business Outlook
Pros
Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,
Cons
There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.