Underpaid People-Powered - Anonymous employee Service Express Employee Review

- Salary. This is the big one. This company is obsessed with underpaying employees- especially on the operations side. If you're not in sales, you're a second class citizen. They have adapted very poorly to hiring from a national talent pool with the shift to remote work. They pay like everyone is in Grand Rapids (a very low CoL city). The attrition rate in the last couple of years has skyrocketed. - Benefits. The benefits here are definitely well below average despite repeated feedback from employee surveys that this needs to change. Leadership has not seriously addressed this. Which brings me to... - Leadership. The leadership team here talks a big talk. They are obsessed with the term "people-powered", but don't seem to support their people where it really counts. I believe there was a time when this was more the case, but lately it really just feels like marketing propaganda. They clearly do not really care about the well-being of their employees, as evidenced by the low salaries.