Awful Place to work - things getting worse with lack of direction or structure - Anonymous employee Service Express Employee Review

2.0
Oct 26, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People. Some really good people who need respecting and looking after. No other pros currently as benefits being reduced significantly

Cons

SLT are so disengaged from staff. No technical focus Only Sales orientated Dont listen to the concerns and improvements required Lack of technical resource meaning work life balance is non existent

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

See reviews by: Helpful|Rating|Date|All