Great Company which is on the up!! - Head of Engineering Service Express Employee Review

4.0
Dec 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Focus on well being and people. Career Opportunities. Quality of customers. Allowed ownership of departments with full support from Directors. Exciting place to be due to growth!!

Cons

Systems - These are efficient but old. However these are being addressed and will change in 2023.

Explore other reviews about Service Express

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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