We're losing er - Yes this is a Star Wars Reference - Sales Service Express Employee Review

3.0
Oct 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people, I have met life long friends and made life long connections with people at SE. I have also learned a lot about sales, inter-departmental communication, project management, and the industry in general. Each job at the company has its needed tasks, but there is much room for flexibility, growth, and promotion. If you are a hard worker in sales, there is real potential to make good money in an industry that will always be needed.

Cons

We are growing fast, and since the pandemic the emphasis on healthy organic growth has become toxic. Turnover has become a real issue, and holding onto talented individuals has been tough. The BHAG of 500M by 2025 no longer seems like a goal but rather a necessity. There are not many individual contributors I have spoken to that feel valued in their role rather than a number/a means to an end. Forcing people to come back to the office for the sake of 'collaboration' has made a lot of people angry. Especially the ones that have invested in home offices and thrive working at home rather than a distracted office. Benefits are nothing to ride home about.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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