Good Company Culture - Field Service Engineer Service Express Employee Review

4.0
Jul 11, 2024
Recommend
CEO approval
Business Outlook

Pros

They do employee Surveys, pay descent salaries and encourage a good culture. Executive is very receptive to change and open about the business at quarterly meetings.

Cons

May not get the best recognition as a good employee if not in a big city or at corporate office.

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Service Express Response
1y
Thank you for your feedback! We're glad you appreciate our employee surveys and transparency during quarterly meetings. We hear you regarding employee recognition outside big cities or corporate offices. We want our team members to receive the appreciation and recognition they deserve, regardless of location. We know this is a gap and are focused on improving our employee appreciation methods. We're always open to suggestions and ideas! We appreciate your input - thank you for sharing your perspective with us!

Explore other reviews about Service Express

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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