Regional Sales Manager - Regional Sales Manager Service Express Employee Review

5.0
Jan 6, 2016
Recommend
CEO approval
Business Outlook

Pros

I can explain the reason to come to work for SEI in one word, "CULTURE". It is a breath of fresh air coming to a company like this. Their mission in life is to help employees achieve their personal, professional, and financial goals. I noticed right away this isn't something they just say either, they work to help you get to your goals and visions. You will see many people here that have worked here their entire careers. However there is also a good mix of people that have come from other industries also. The one resounding thing you will hear from all of them though, is this is the best place they have ever worked. I am still learning the processes and procedures, but one thing I picked up right away is the culture. It is impossible to avoid and it is contagious. Best thing about that is it bleeds over to the client and that is why we have a 98% customer retention rate. Once we get you on board, more than likely you are a client for life. I am excited about the future here and can't imagine ever leaving.

Cons

Still looking for these. I have been to several different branch offices and have spoken to several people in the company and still poking for information about something bad and not getting anywhere. I know all companies have good and bad days, and I will experience them in time, but when you have to search for things like this, it is always good.

Explore other reviews about Service Express

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

See reviews by: Helpful|Rating|Date|All