Down and to the right - Sales Service Express Employee Review

1.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Some of the people are really genuine Nice Office for the Employees in HQ

Cons

Some of the people are not genuine or have any clue what they are doing Micromanagement Toxic Positivity Zero Leadership support Poor Compensation (Base & changing commission structure) Unrealistic Sales Targets

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Service Express Response
1y
Thank you for the candid feedback. We understand and acknowledge our sales organization has experienced a lot of change over the years. Your insights regarding targets and compensation are valuable as we review our processes. Thank you again for taking the time to share your thoughts with us. We're sorry to hear about this negative experience and will share it with the relevant team members for visibility.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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