Great technical teams - Network Engineer Service Express Employee Review

2.0
Jan 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people within the technical teams who are very knowledgeable. A great place for mid level engineers to up skill and learn to work in an environment with a diverse technical stack.

Cons

A combination of poor execution of significant organisational changes along with gross mismanagement of staff resourcing. Profit over employee retention and longevity appears to be the current strategy. Only expect action from the executive team once a problem becomes a crisis instead of a proactive management approach.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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