Great on the ground staff, - Senior Sales Development Represenative Service Express Employee Review

3.0
Aug 30, 2025
Recommend
CEO approval
Business Outlook

Pros

I learned a lot here and appreciate the long term connections I made through this company. Taking PTO was never an issue in this position.

Cons

Hard to get promoted out of the SDR department with 50-60 in the seat. Lots of ongoing book/ territory changes that made quota at times a serious battle to hit, followed up with little managerial support.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Service Express build a culture where people felt connected, even in a remote environment. That sense of inclusion extended to how many teams supported one another and how they showed up for customers with a strong focus on doing the right thing and being genuinly helpful. The challenge moving forward is ensuring that as the organization grows and changes, that the culture remains intact and does not become diluted,

Cons

There are always challenges that come with change. As Service Express transitions through a merge, there is uncertainty, particularly around maintaining the close knit culture that defined the organization. Growth and evolution are necessary, but they can shift the employee evperience during transition periods.

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