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ServiceMaster Brands

Engaged Employer

Not what I expected, but enjoyed it nonetheless - Customer Service Representative ServiceMaster Brands Employee Review

5.0
Nov 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours, enjoyed my cowrkers

Cons

Position was originally advertised as a work from home position after being in the office for 2 months, but they never allowed anyone to transfer to work from home positions. Gave everyone a one week notice that they were closing all CSR positions, unless you worked at one of the main call centers.

Explore other reviews about ServiceMaster Brands

5.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of learning opportunities, great people to work with

Cons

None all is good here

1.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Hmmm. Owners refuse to communicate directly. Only by text or email . This is actually a blessing as they are not only hated by all employees , but actually hate each other .

Cons

Owned by twin dwarfs who have a complex . They vie for control of the company and employees caught in the middle . No regard for employee safety . No training . Zero pay increase ever given . HUGE turnover at every position .

1
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