Great place to work - Customer Service Representative (CSR) ServiceNow Employee Review

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great culture - Good pay - Leadership reasonability connected to employees (although recently it's changing for the worse) - Choose your growth pace: Great place to grow at a more relaxed pace or more frenetic pace

Cons

- Hard to get remote position nowadays - Could have better pay

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

pay was solid. i guess you can get in at a good strike price if you receive a new grant now...

Cons

- Bill and p5 are busy living the high life at F1 races and concerts, while the operators get cut - Leaders have been told not to promote internally. Only external candidates, ideally from salesforce - we just cut 2500 people and leadership refuses to even acknowledge it - Refresh #s are low and we have been told additional stock grants for lower than VP will be <1/2 or 0 - we continue to move away from what our product can actually do now we are just building screens and selling an unrealistic dream

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