Rewarded for your hard work - Anonymous employee ServiceNow Employee Review

5.0
Apr 29, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ServiceNow is a company that operates in a lean fashion. Every individual has the opportunity to take part in critical and meaningful work that impacts the company. There are ample opportunities for advancement, as they really do promote from within. Reading other reviews I would agree that ServiceNow has a performance driven culture. I have been here for 1.5 years and our stock has risen by $25. If you want to work for a company in which you can scrap by and earn a paycheck find somewhere else to work. Bonuses/stock are paid out quarterly and yes your performance is reviewed in such terms as well. Some people who worked at bigger companies can't adjust to the fast release cycles or the fact that their work has high visibility. Management expects us to work hard, but they honor our DTO policy. One of the few places where you work hard, but they respect your work life balance. Their is awesome management who actually cares about your personal growth as an employee, gives you the support, and tools that you need to perform your job well. We are the best kept secret in the valley, if you don't believe it go do some research.

Cons

None that i can think of.

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Cons

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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