Pros
The culture is real - the intensions, the care from leadership and the drive are all 100% ingrained in the ServiceNow DNA.
Cons
Drinking from the fire hose is no joke - I was told this over four years ago when I interviewed and the same applies today. Leadership pivots constantly - there seems to be no ability to put a PIN in it so you can get the job done and it affects your ability to be successful in your role. We are told 'this is what innovation looks like' as if that makes our stress level acceptable. It's not innovation, it's lack of leadership and the result of constant pivoting affects working relationships with partners and the customer experience. DE&I remains a challenge, we talk the talk, but I am hearing we don't always walk the talk... equity matters.